Online booking is now available. We are also able to service existing bookings that sail within the next 120 days.
Learn how to use Seaware here.
View our past communications and our quick one-pager for helpful tips and tricks to get you started on Seaware.
English language videos
Download the Training Guides featured in our training videos.
Book a group on one cruise or back-to-back cruises.
Learn how to accept or change a stateroom or suite.
Change a booking from Offered to Booked.
Modify comments on a client's booking.
How to add reservations and create delegates on a group booking.
How to allocate, edit, and release group staterooms.
How to include or remove a promotion code on a booking.
Add your clients' medical, dietary, and other special requests.
Learn how to add or decline insurance on a reservation.
Add or cancel transfers on a booking.
Update a booking with spirits, onboard credit, packages, and more.
Add or cancel shore excursions on a booking.
Add or cancel pre- or post-cruise land programs.
Add or cancel add-on amenities on a group booking.
Add or cancel shore excursions on a group booking.
Add or cancel pre- or post-cruise land programs for groups.
Add or cancel hotel stays on a group booking.
How to make a credit card payment with one card.
Quickly cancel both types of reservations.
Reinstate a FIT or Group booking that was previously cancelled.