Learn how to use Seaware here.
View our past communications and our quick one-pager for helpful tips and tricks to get you started on Seaware.
English language videos
Download the Training Guides featured in our training videos.
Book a group on one cruise or back-to-back cruises.
Learn how to accept or change a stateroom or suite.
Change a booking from Offered to Booked.
Modify comments on a client's booking.
How to add reservations and create delegates on a group booking.
How to allocate, edit, and release group staterooms.
How to change a travel agent on a booking.
How to include or remove a promotion code on a booking.
Add your clients' medical, dietary, and other special requests.
Learn how to add or decline insurance on a reservation.
Add or cancel transfers on a booking.
Update a booking with spirits, onboard credit, packages, and more.
Add or cancel shore excursions on a booking.
Add or cancel pre- or post-cruise land programs.
Add or cancel add-on amenities on a group booking.
Add or cancel shore excursions on a group booking.
Add or cancel pre- or post-cruise land programs for groups.
Add or cancel hotel stays on a group booking.
How to send a payment link and how to pay with a credit card.
Quickly cancel both types of reservations.
Reinstate a FIT or Group booking that was previously cancelled.
How to view future cruise credits on a reservation.
How to view add-on credits on a reservation.